I am a Verizon Wireless Ambassador and have been compensated for my time; all opinions are my own.
Isis Mobile Wallet™ is a free app for Verizon Wireless subscribers that allows you to pay for goods and services with your smartphone anywhere you see the contactless payment logo. Isis Mobile Wallet™ is a free app for Verizon users that allows you to pay for goods and services with your smartphone anywhere you see the contactless payment logo. That currently includes MasterCard PayPass, Visa PayWave, American Express ExpressPay, and Discover Zip. Plus participating loyalty cards can be added and when payment is issued, your loyalty card is submitted as well. Plus there are special offers you can redeem from participating merchants. Cool, huh! Worried about using an electronic wallet? You may want to consider that unlike that wallet you’re carrying now in your purse or back pocket, this one requires a pin to access it and you can freeze the electronic wallet from any internet connected device. Can you do that with your wallet?
ISIS Mobile Wallet – Downloading the Free App & Enhanced Sim Card
Setting up ISIS on my Verizon LG G2 phone was simple. First I accessed the Google Play store and searched for it. I clicked on the official app and downloaded it. Two minutes later I had the new app opened on my phone and my first roadblock. My phone did not have an enhanced sim which is required for ISIS so I made a quick trip to my Verizon Wireless Store (though I’m told you can also order them online). The benefit of doing it in store is my kind Verizon employee swapped out the sim cards and made sure it was working with ISIS before I left the store.
ISIS Mobile Wallet – Account Setup
Once home I started the account process by adding my name, address, and other contact info and my account was created. You’ll be asked to set two passwords. The first is your account password that’s used to access your ISIS account online. The second is your phone’s passcode that allows you to enter the app. Your account ID is the email address you have attached to the account. As the app walked me through the process it let me know I needed to turn on NFC (Near Field Communication) for ISIS to work. NFC is short-range wireless technology (within 4 centimeters) which will allow my phone to exchange data with the contactless payment terminal. The app directed me to my phone’s settings where NFC can be found under “Share and Connect.” Once there, I moved the selector to “On” and received a reminder that NFC alone won’t safeguard my data, I need to be sure I had a trusted 3rd party software doing that for me.
ISIS Mobile Wallet – Adding Cards
Once NFC was turned on I was all set. I was offered the options to add Chase Bank or American Express cards. I have an Amex card but I havent’ used it in years and don’t have the account number so I passed on that one. I do have a Chase card so I went about putting in my information – basic stuff like name, card number, expiration date, security code, and the last 4 digits of the Social Security number on the account.
After I input all of my information and hit send, I received an error message. I tried again. Same message. Assuming I’d goofed up, I tried a 3rd time. Same error. I called the number provided and it turns out the error message is because I have a Chase Debit Card and ISIS requires a Chase Credit Card. Good to know. But credit cards arent’t the only cards you can load into ISIS. Debit Cards (though not Chase), Reloadable Prepaid Cards, Loyalty cards, and more can be saved as well.
ISIS Mobile Wallet – Online Access
Online access is limited to seeing your card history, changing password and email addresses, and updating your security question. You won’t be able to add or delete cards, that has to be done through your smartphone.
In my next post I’ll share how to use ISIS to make purchases and the offers available to ISIS users.