I’ve complained about my cellphone provider many times over the years. In fact, twice I’ve complained on Epinions.com (where I’m in the top 100 most popular authors) about the terrible service we’ve recieved (in 2004 and 2007 – read: Every letter or conversation with them reduces me to tears…ABUSIVE COMPANY) and written scathing letters to the company through Planet Feedback. Those are far from the only times I’ve been angry with them.
[amazon_carousel widget_type=”SearchAndAdd” width=”600″ height=”200″ title=”Shop for US Cellular ” market_place=”US” shuffle_products=”False” show_border=”False” keywords=”US Cellular” browse_node=”” search_index=”All” /]So if I’m so unhappy with then why are they still our cellphone provider? Price and I’m an eternal optimist – I keep thinking things will get better. I hate to admit it but we put up with their crappy service because they’re cheap. Because of our longevity they give us 5 phones (2 with data plans) and unlimited family texting for $160 a month. We have 600 minutes (I think) between us and we rarely come close to that. Still, I hate paying $160 for phones – it kills me to pay that every month and I’m always looking for an alternative. Our 2-year contract is up in December and like I do every two years, I’ll be hoping to find someone who can compare in price so we can finally be rid of them.
Why bring all this up? Because US Cellular wrote a song to me about my complaints about my cell service and it’s kinda cute.
Piggy Bank – an ode to @princesstimetoy by US Cellular
(aka my business Twitter Account – Princess Time Toys)
And I’m not the only one. US Cellular has done a who group of songs for unhappy cell customers – check them out on YouTube. They’re cute.
Wish me luck in December. If you hear screaming coming from the westcoast it’s just me trying to figure out what to do about our cell contract. Grrrr…..my blood is boiling just thinking about it.
Photo Credit: Screen grab from video – US Cellular
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oooh good luck!! 🙂
Im an airline pilot and travel not just the country but the world weekly. I have used sevral cell companies for wifi hotspots and smartphones. I carry with me a Verizon Mifi, AT&T Mifi, T-mobile hotspot and a US cellular hotspot and Galaxy S iii. They all do better in specific areas and some companies only have 4G in certain areas. But my absolute favorite is US Cellular. There definitely the fastest provider in my experience. There 3G connection always let’s my stream Netflix in good quality and browse the web in seconds. Not to mention there 4G tops the other companies. Plus them being a a smaller major carrier they really care. If they have coverage in your area I would recommend them!
Thanks for the thumbs up! I’m really serious about leaving our current provider so I’ll be doing my research in November and switch or 2-year sign up, again, with the carrier that brings me to tears every time I talk to them.
OMG! That’s hilarious!!! You’d think with resources to do that they’d have the money to hire some good customer service reps!!!
I’ve never used their service so I’m not sure if their reps are good or not – my complaints about bad reps are my calls to T-Mobile 🙂 I’ll be considering US Cellular when our contract is up in December as one of many.